Right click the device name, and select Enable device to enable your sound device.Ĥ) Try the sound to see if it works. If a down arrow displays on the volume icon, the sound device is disabled. If your sound device is disabled in Device Manager, the sound stops working in your laptop.Ģ) Double click Sound, video and game controllers to expand it.ģ) Make sure there’s NOT a down arrow displayed next to the volume icon in your sound device, like this: Make sure the sound device is enabled in Device Manager Once you find the proper audio format to work, click OK to save the settings. Then play a music or audio to test.Ĥ) You will need to repeat this until you find a proper audio format. In Default Format, choose another different audio rate, then click the Test button. If your audio device is the default device, but the sound problem still persists, you can change the audio format to fix the issue.Ģ) Select your audio device in the Playback tab, and click Properties.ģ) Click Advanced. Then click OK to save.ģ) Test the sound on your laptop so see whether there is any sound. Make sure there’s a green check next to your audio device, and that shows that your audio device is the default playback device.ģ) If your audio device is not the default device, click Set Default. Make sure your audio device is set as defaultġ) Right click the volume icon at the bottom right corner, and click Playback devices.Ģ) Check your audio device in the Playback tab. Plus, you can drag the volume to the medium or maximum to see if there’s any sound.
Click the sound icon to toggle between mute and sound . Make sure that the audio icon at the bottom right on your desktop is not muted. Follow the steps below to check the settings for your sound. If the hardware is working properly, the sound issue can be caused by the incorrect settings in your laptop.
If the sound is still not working, here’s the next thing to try… Fix 2: Check the audio settings in your Windows If the sound gets working again, it should be a problem of the headphone jack on your laptop, so you can clean the jacks with a cotton swab or soft brush Or it can be a problem of your headphone, replace with another headphone cord or try another new headphone to have the sound working through your headphone. If you’re connecting your headset to your laptop, and the audio is not working through your headphone, disconnect your headphone from your laptop. You can take a look at the speaker on your laptop and see there’s any cloth or dust on the speaker.
It’s likely your speaker on your laptop just working, so the sound is not working. The hardware problem can cause the sound not working issue, so you can follow the instructions below to troubleshoot and identify your sound problem.
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